auto & Heavy Duty computer supply

 

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If sending your computer in for testing or repair please PRINT or HAND COPY this page and send it in with your unit.  We will need 1 page for EACH HD ECM:  You can fax your order toll free 1-877-326-7477 or direct 281-598-2597

This page is for Heavy Duty Computers only! For Auto Computers Click Here

Let us know who you are, and how to get in touch with you.

Your Information:

 

Full Name
Company Name
Street Address
City, State, Zip
Home Phone
Work Phone
Email Address


Information on part(s) you are sending:

 

Part number of Unit

If sending more than one unit please print a new page for each unit with all necessary information and attach each page directly to the unit

 

CPL of Unit: Control Parts Listing Required:  look on driver door panel or plate by ECM
Rear Axle Ratio Required:  can change from original mfr
Tire Size Required:  affects MPH and Mileage
Max MPH Required:  MPH Governor setting
Max RPM Required:  we can possibly increase
Jake Brake: Yes or No Required:  power brake system yes/no
Max Cruise MPH Required:  we can possibly increase setting
Horse Power Required:  check for possible upgrade
Error Codes (Fault codes) Required:  stored error codes from tech

Description of problems with part(s) stored error codes etc or Message for Technician:

 Shipping address:

Heavy Duty ECM Computer Supply
15255 Gulf Freeway Bldg 110-F 
Houston, Texas 77034

If you have any questions call toll free: 1-888-326-8646 or in the Houston Area call 281-922-1900

or fax your order toll free 1-877-326-7477 or direct fax 281-598-2597

 

IMPORTANT SHIPPING NOTES:  

When sending in a unit to be tested or repaired, be sure to include a note with your contact information (day and evening phone number with area codes!) or business card.  We always recommend insuring the package for replacement value!!!  and KEEP THE TRACKING NUMBER!!!!!! You may put any personal id marks on the unit before sending it in if it makes you feel more comfortable.  If your unit is not repairable we can replace the unit for an extra core charge from $300-$600 core charge. If you do not want a replacement we can return your core to you at owners expense. Do not send money order, check, or credit card information on this note!!

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